Refund Policy

Overview

Thank you for choosing QalbAlArab.org. As all our products are digital and delivered instantly after payment, all sales are considered final. This Refund Policy explains the conditions under which refunds may be issued.

Product Issue Refund

If you face any technical issue with a product, please contact us on WhatsApp:

WhatsApp: 03124372977

We will try our best to resolve your issue and ensure the product works properly.

If:

  • The issue cannot be resolved → a refund may be issued

  • The product is working correctly → we will provide video proof and no refund will be given

Important Notes:

  • Some features of themes or plugins may require an official/premium account

  • These features may not work in the GPL version

  • Refunds will NOT be given for such features

  • We are only responsible for the functionality of the GPL version provided

No Refund on Digital Products

All products on QalbAlArab.org are digital goods and delivered instantly after payment.

Refunds will NOT be provided for:

  • Accidental purchases

  • Change of mind

  • Compatibility issues with your system

  • Not using the product or dissatisfaction after purchase

Product Information

We try to provide complete and accurate details for every product, including:

  • Features

  • Compatibility

  • Requirements

Please review all product details carefully before purchasing.

No Exchange Policy

Due to the nature of digital products, exchanges are not available.

Chargebacks & Disputes

Opening a dispute or chargeback through your bank or payment service is not acceptable.

If you face any issue, please contact us first so we can resolve it.

Policy Updates

QalbAlArab.org reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page.

Your continued use of the website means you accept these changes.

Contact Information

WhatsApp: 03124372977
Website: https://qalbalarab.org/

By making a purchase on QalbAlArab.org, you confirm that you have read, understood, and agreed to this Refund Policy.

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